AquaPop Support
Before Water Pulse
- Disconnect headphones, Bluetooth, and AirPlay.
- Remove the case, use a medium-high volume, keep the speaker away from your ear, and point it down.
- Use AquaPop only for light moisture. It is not a repair or a guarantee.
If playback stops
A call, audio-route change, or leaving AquaPop stops the tone for safety. Return to the app, confirm the output route, and start a new session if the device is otherwise safe to use.
Subscriptions
Restore Purchases is available on the AquaPop Pro screen. Active subscriptions can be managed from your App Store account.
Get help
For an app issue, include your device model, iOS version, AquaPop version, and the screen where it occurred. Email jie.xiang.jm@gmail.com.
For heavy liquid exposure, heat, distortion, or no sound, power off the device and seek professional service.